How do we verify your ID and age?
When you are making your first purchase we always confirm that you are at least 18 years of age. Checks are carried out against information you provide including but not limited to your name, address and date of birth on national identity registers at the time of registration and may be carried out on future occasions should there be any discrepancies in your details as time go on. To make the process as easy as possible, all checks are carried out behind the scenes, requiring no action on your part.
If we are unable to verify your age based on the details you have provided, then a member of our customer service team will contact you to request a form of official ID.